CCE North will be running a 2 day short course, Dial-a-smile, from the 26th to the 28th of July 2010. This course targets mainly staff who work in the front office, for example, receptionists and telephone operators in any organisation. This is surely an opportunity for all of you DABS and BDP students who work as front desk officers. We also encourage you to pass on this information to all your friends and relatives who are likely to have interest in the course. The course will run for a fee of P1350.00 per participant. The closing date for registration is the 23rd of July, so hurry and secure your space. The library has a video entitled, Quality calls, which can help you prepare for the course. It will guide you through the techniques that will enable you to give a quality service through the telephone. You want to watch the video???? If you do, then quickly visit the library!